Just like the Indians have had success against teams from bigger markets, 2018 COSE Annual Meeting attendees discovered how small businesses can compete against bigger competition. And so can you! Check out a link to the full audio and a summary of the session, featuring Indians Manager Terry Francona, Chairman and CEO Paul Dolan and legendary play-by-play announcer Tom Hamilton.
Don’t phone it in
Do you come across as too casual over the phone? Are you lazy when it comes to communicating with current or prospective customers? Give your image a facelift by implementing these five super easy tips on improved phone communication.
Lessen anxiety by increasing preparation
Emergency action plans may not be anyone’s favorite topic, but they are extremely necessary and helpful to preparing your workforce should an emergency arise. From establishing a preferred method of communication to posting evacuation routes throughout the premises, check out these nine expert safety tips that you can implement in your business.
Big recognition, little money
We all surely know by now that millennials are the key to the future for our businesses. And we also know this younger group of workers appreciates recognition for a job well done. But how can companies provide this positive feedback without breaking the bank?
Steer clear of employee immigration issues
Valuable employees with in-demand skills can be found in the U.S. and abroad. But when it comes to hiring outside of the country, there is a lot you need to know. Tracking Visa expiration dates and diligently completing the I-9 form are just two of the ways to reduce headaches with immigration laws concerning current or prospective employees. Before finding yourself in a hiring predicament or spending time on an ineligible candidate, be sure to review our other eight tips.
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